“Be The Dealer has acknowledged that it has experienced some delayed payments to online casino players in recent players. The company apologizes to all players who have been affected by delays and thanks them for their patience and continued support.”

This statement from Be The Dealer Online Casino was made recently in response to rumors that the casino firm is financially unstable. The speculation arose after some players complained of the lengthy time it took to receive payouts. Be The Dealer was quick to reassure customers by sending payments to meet several late payments and cited processor difficulties caused by an overly large payout as the reason behind the delays.

The company statement went on: “The chargeback challenge has resulted in a major six figure sum being temporarily held by one of our payment processors, in line with normal guidelines. Be The Dealer has replaced the processor with alternative processing solutions. This has led to some disruption and manual processing during the changeover period.”

The company also sought to reassure customers that are still awaiting payments. “The payment backlog will have been completely eliminated by next week and future payments will be processed promptly.”

Along with offering an explanation for recent difficulties, Be The Dealer also addressed the rumors of financial instability, denying them outright. “The core business remains successful and the situation has now been resolved. The company has introduced backup processing solutions to eliminate the possibility of a recurrence.”

The firm also stated that it intends to expand its operations by focusing on customer service and product development. In preparation for expansion, an extra 16 staff are being recruited for fulltime employment at Be The Dealer.

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